The roles conscientiousness and communication play in organizational commitment to change

Abstract

This study aims to examine the effect of conscientiousness on Organizational Commitment to Change (OCC) and the impact of formal and informal communication on OCC. Two hundred and four employees from a financial institution completed on-line questionnaires measuring personality, OCC (Affective, Normative & Continuance), and communication (formal & informal). The study evidences a negative relationship between conscientiousness and Continuance Commitment to Change (CCC). It reveals formal communication is a stronger predictor of OCC compared to informal communication. The study is also interested in how communication methods affect the relationship between conscientiousness and OCC. The findings of this study inform management to give due consideration to both formal communication and individuals’ levels of conscientiousness when planning and implementing organizational change.

How to Cite

Sai, L., (2018) “The roles conscientiousness and communication play in organizational commitment to change”, EWOP in Practice 10(1), 20–33. doi: https://doi.org/10.21825/ewopinpractice.87109

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Linna Sai (Open University)

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