Dynamiek in ICT en organisatie: vier fasen van innovatie
- Bart Van Den Hooff
Abstract
The application of ICT in an organization leads to a dynamic interaction between technology and organization. Four case studies concerning the use and effects of e-mail in a large Dutch governmental organization, provide an empirical analysis of this interaction. The process of ‘innovation in use’ of ICT (the adaptation of this technology) is central in this study. Four phases are distinguished in this process: implementation, innovation, consolidation and re-animation. The specific course of the process through these phases is explained by the influence of technological innovation on this organizational innovation process.
How to Cite:
Van Den Hooff, B., (2000) “Dynamiek in ICT en organisatie: vier fasen van innovatie”, Tijdschrift voor Communicatiewetenschap 28(4), 318–333.
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