Chatbots in psychological screening: A report on our experiences
Abstract
The rapid development of chatbots powered by artificial intelligence has opened up a wide range of applications in psychology. For industrial and organizational psychology, chatbots are an interesting area of research, as they are increasingly accepted and integrated into the work context. They also offer a rich potential as a research tool, especially in the areas of diagnostics and intervention. In this article, we will discuss the use of chatbots in the context of psychological screening. First, we will describe how chatbots work as conversational agents and give a brief overview of the use of chatbots in psychological assessment. We then describe our own approach to developing a chatbot to assess different facets of work intensity. Finally, we discuss our experiences and perspectives on the use of chatbots in psychological screening.
Keywords
chatbots, psychological screening, assessment, work intensity
How to Cite
Soucek, R., & Voss, A. S. (2025). Chatbots in psychological screening: A report on our experiences. EWOP in Practice, 19(1), 7–20. https://doi.org/10.21825/ewopinpractice.94696
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