Towards a total workplace innovation concept based on sociotechnical systems design
Abstract
This article aims at developing a more comprehensive design theory for stakeholders who are involved in design processes aimed at workplace innovation, by starting from sociotechnical design and by exploring how we can broaden that perspective with other approaches, to also cover issues such as Information Technology-design and Human Resources-design. This article will focus on sociotechnical design (STS-D) theory for the design of the division of labour as developed in the Lowlands (Netherlands and Belgium). In addition to STS-D theory, other theories and practices for designing control, coordination and support systems have been developed, such as Lean Thinking, Total Productive Maintenance, Human Resource Management (HRM) theories, Relation Coordination theory, Information and Communications Technologies (ICT) theories, the practice of the New World of Work (time and place independent work) and Sociocracy for participative strategic decision making. In this article, we will outline a start for combining these approaches with STS-D theory to develop a systemic concept of Total Workplace Innovation (TWIN). As such, this article is an essayist and conceptualising approach to organizational design theory.
How to Cite
van Amelsvoort, P. & van Hootegem, G., (2017) “Towards a total workplace innovation concept based on sociotechnical systems design”, EWOP in Practice 9(1), 31–45. doi: https://doi.org/10.21825/ewopinpractice.87102
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